Data Protection
55qq takes your data privacy seriously. Here you will find a clear, straightforward overview of how we collect, use, store, and protect your personal information — in compliance with the General Data Protection Law (LGPD, Law No. 13.709/2018).
This Privacy Policy is written in plain language so that any 55qq user can clearly understand what happens with their personal data. Please read it carefully, especially the sections covering your rights. If you have any questions, reach out via live chat — available 24 hours in Portuguese.
The platform 55qq, accessible at 55qq.life, is the controller of personal data collected from its users. Under the LGPD, a "controller" is the party that decides how and why personal data is processed. 55qq takes that responsibility seriously and is committed to the privacy of every registered player on the platform.
For the purposes of this Privacy Policy, "personal data" means any information that identifies or may identify you as an individual — including name, CPF, email address, phone number, bank details linked to your Pix key, and transaction history on the 55qq platform.
This policy applies to all registered users and to anyone who simply accesses the 55qq platform, regardless of whether they have made a deposit, placed sports bets, played casino games, crash games, roulette, or engaged in any other activity on the site.
A 55qq collects only the data necessary to provide platform services and meet applicable legal obligations. See below what is collected, when, and why:
| Category | Data | When Collected |
|---|---|---|
| Identification | Full name, CPF, date of birth | Registration |
| Contact | Email, mobile number | Registration |
| Address | ZIP code, city, state, full address | Account verification |
| Documents | Government-issued ID or driver's license, proof of address | Identity Verification (KYC) |
| Financial | Pix key, transaction data (deposits, withdrawals, bets) | Financial transactions |
| Browsing | IP address, device type, browser, pages visited, session duration | Automatically upon accessing the site |
| Preferences | Favorite sports, most-visited games, account settings | Platform usage |
55qq does not collect unnecessary sensitive data — such as racial origin, religious beliefs, or health information — unless required by law or with your express consent for specific purposes.
Financial data collected by 55qq — such as Pix keys and transaction history — is used exclusively for processing deposits, withdrawals, and meeting legal obligations. It is never sold or shared for third-party commercial purposes.
The data collected by 55qq are used for the following purposes, all of which are legitimate and necessary for the platform to operate:
55qq does not use your data for purposes incompatible with those listed above without your explicit consent. If that changes, you will be informed before any new use takes place.
The LGPD requires that all processing of personal data have a legal basis. The 55qq bases the processing of your data on the following legal grounds set out in Law No. 13.709/2018:
Where the legal basis is consent, you may withdraw it at any time without affecting the basic operation of your 55qq account. Withdrawing consent for marketing communications, for example, does not prevent you from continuing to place bets on the platform as normal.
A 55qq does not sell your personal data to third parties. Period. Data sharing only occurs where necessary for the platform to operate and in compliance with applicable law:
Every partner that accesses 55qq user data is contractually required to handle it with the same level of protection demanded by the LGPD. We do not work with partners that fail to meet our privacy and security standards.
A 55qq applies robust technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or improper disclosure. The key protections in place are:
Despite every effort, no system is 100% breach-proof. Should a security incident affecting your personal data occur, 55qq will notify you and the ANPD (Autoridade Nacional de Proteção de Dados) within the timeframe required by the LGPD.
A 55qq uses cookies and similar technologies to ensure the platform works correctly, improve your experience, and analyze site performance. See the types of cookies used below:
You can manage cookie preferences at any time in your browser settings. Disabling necessary cookies may affect how the 55qq platform functions. 55qq does not use cookies for cross-site third-party tracking or to sell behavioral profiles to advertisers.
The LGPD grants you a set of rights over your personal data processed by 55qq. You may exercise any of these rights at any time by contacting us via live chat or our privacy email:
Request a copy of all personal data 55qq holds about you, in a readable and organized format.
Request the correction of inaccurate, incomplete, or outdated information — such as your name, email address, or phone number.
Request the deletion of your personal data, subject to legal retention obligations — such as financial records required by the Receita Federal.
Object to data processing based on legitimate interest, or request a restriction on processing while a dispute is under review.
Request the transfer of your data to another platform in a structured, commonly used format, in accordance with ANPD regulations.
Withdraw consent previously given for marketing communications or advanced personalization at any time, with no penalty.
To exercise any of these rights, submit a request via the platform's live chat or by emailing privacidade@55qq.life. 55qq responds to requests within 15 business days, as required by the LGPD. In complex cases, this period may be extended with prior notice and a stated reason.
You also have the right to file a complaint with the ANPD (Autoridade Nacional de Proteção de Dados) if you believe 55qq is not fully complying with the LGPD. Our commitment is to resolve any issue directly with you before that becomes necessary.
A 55qq retains your personal data only for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations:
Once the applicable retention period expires, data is deleted or irreversibly anonymized. 55qq does not retain data for longer than necessary.
The platform 55qq is intended exclusively for users aged 18 and over. We do not knowingly collect personal data from minors. Registration requires a valid CPF, and the platform applies age verification checks during sign-up and identity verification.
If you are the guardian of a minor and believe they have created an account at 55qq, please contact us immediately at privacidade@55qq.life. The account will be closed and all data relating to the minor will be deleted from our systems once the situation is confirmed.
A 55qq may update this Privacy Policy periodically to reflect changes to the platform, Brazilian legislation — in particular the LGPD and ANPD regulations — or our internal data processing procedures.
The date of the last update is always shown at the top of this page. When changes are significant and affect your rights as a data subject, you will be notified at the email address on file at least 15 days before the new terms take effect. Continued use of the 55qq platform after changes are published constitutes acceptance of the updated terms.
We recommend reviewing this policy periodically to stay informed about how 55qq protects your personal data.
A 55qq appointed a Data Protection Officer (DPO), as provided under Art. 41 of the LGPD, responsible for ensuring compliance with privacy obligations and serving as the communication channel between data subjects, 55qq, and the ANPD.
We respond to data subject requests within 15 business days. For urgent account security issues, our live chat response time is under 2 minutes. 55qq takes user privacy seriously — every request is personally reviewed by our team, with no automated responses to sensitive matters.
For 55qq, privacy is not just a legal obligation — it is part of the respect we have for every Brazilian player who trusts us with their personal and financial data. If you feel something is not being handled correctly, reach out to our team directly. We would rather resolve it ourselves than have any external authority step in.
Concrete measures we apply to keep your personal data secure.
Every page on 55qq — from login and Pix deposits to registration and withdrawals — is protected by bank-grade 256-bit SSL encryption. No personal data travels in plain text between your device and our servers.
The 55qq privacy policy is built on the Lei Geral de Proteção de Dados (Law No. 13.709/2018). Every type of data we collect has a defined legal basis, a clear retention period, and a documented legitimate purpose.
Your Pix key, transaction history, and credit or debit card details are used solely to process your transactions on 55qq. We never sell, rent, or share financial information with advertisers or data brokers.
Access, correction, deletion, portability, and objection — every right provided under the LGPD can be exercised at 55qq. We respond within 15 business days and put no bureaucratic hurdles in the way of users who want control over their own data.
55qq applies the principle of data minimization: we collect only what is strictly necessary to deliver the service, meet legal obligations, and protect platform security. No excessive or unnecessary collection of personal information.
In the event of any incident compromising personal data, 55qq notifies affected users and the ANPD within the legal deadline. Full transparency, even when the news is not ideal.
Explore the other policies and guidelines of the 55qq platform.
Sports Betting and casino are entertainment — not guaranteed sources of income. 55qq provides self-exclusion tools, deposit limits, and account pause options so you can play within your means. Forbidden for users under 18. If you feel gambling is getting out of hand, talk to our team or visit the Responsible Gambling page.